On the coldest day of the year my boiler broke! No heating or hot water & a small child in the house! At 8.30pm!!
I called & spoke to a knowledgeable man. He talked me through the error on the boiler & how I might be able to fix it. He also told me to call back if it didn't work & he would come out.
It did work! Thank you so much. It is a change in this world to have people who are so helpful